You are using the www.terra-aventura.fr website and « Terra Aventura » mobile app, available for free in Apple’s «Apple Store» and Google’s «Google Play Store».
The « Terra Aventura » website and app are managed by the Nouvelle-Aquitaine Tourism Board (CRTNA), a 1901 association under French law, whose headquarters are located at : 4 place Jean Jaurès in Bordeaux.
If you require any further information, please contact the CRTNA at the following address : firstname.lastname@example.org
Private data collected
Private data is collected via the www.terra-aventura.fr/ website and via the Terra Aventura mobile app. This data includes the player’s e-mail address, the department and/or country of residence.
The User may also register his/her :
- profile picture,
- Department / Country,
- photos of itineraries which may represent one or several players following these itineraries,
- game ranking.
This data and content are public and can be consulted by Users and third parties.
The CRTNA manages e-mails and documents received at the address email@example.com which may also contain personal data.
Collected and conserved IP addresses ?
IP addresses are used solely for technical and statistical purposes.
This data enables each player to :
- to log into the Application or Website account, participate in Terra Aventura (comments, photos, contests), memorise and follow his/her Game ranking,
- receive (after subscription), information about the Terra Aventura universe (newsletters, mobile pushes, satisfaction surveys).
This data may also be used anonymously for statistics.
The CRTNA distinguishes active accounts from inactive accounts thanks to the registration of a mystery word. Any data from a player who is considered to have been inactive for 3 years will be anonymized: stored anonymously for statistics.
Recipients’ data Private data collected by the CRTNA will only be used by the CRTNA.
The CRTNA will make sure this data is only accessible to authorised personnel. However, service providers may use this data within the scope of services entrusted by the CRTNA, as may third parties or legal authorities to satisfy legal, regulatory or contractual obligations of the CRTNA.
E-mails and documents received via the address : firstname.lastname@example.org are stored for a maximum of two years, then deleted.
Data storage and securing
The www.terra-aventura.fr/ internet hosting is subcontracted to Proximit SA.
24 avenue du Président Wilson
87700 AIXE-SUR-VIENNE – FRANCE
Tel. : +33(0)5 87 02 01 00
Fax : +33(0)5 55 702 702
Mail : email@example.com
Site web : www.proximit.fr
The CRTNA and its subcontractor are committed to securing your data. In the event of a malfunction, or loss of personal data, they shall inform users as soon as possible.
At any moment, you can ask to access your data and exercise your right of rectification, deletion, portability, limitation and opposition to the processing of your data, by contacting: firstname.lastname@example.org.
You may also exercise your rights by post, by providing ID to the address :
CRT Nouvelle-Aquitaine - Maison régionale du tourisme
Site Tèrra Aventura
30, cours Gay Lussac
87003 LIMOGES CEDEX 1
You may file a complaint to control authorities if the CRTNA does not answer your request, despite having been contacted more than once. In France, the control authority is the CNIL, 3 place de Fontenoy, TSA 80715, 75334 Paris cedex 07.